Privacy policy
Effective date and last updated: October 28, 2026
Who controls your information
ZLAGSION is the company’s store brand. This Privacy Policy explains how the company collects, uses, shares, retains and protects personal information when you visit the store, place an order, subscribe, request support or otherwise interact with us.
Information we collect
Depending on your interaction, we may collect your name, email address, telephone number, billing and delivery addresses, order and transaction records, account information, product choices, subscription preferences, return details, support messages, and photographs or documents you choose to send. Payment credentials are generally handled by payment providers and are not stored by us in full.
Devices and services may also provide IP address, browser and device information, approximate location, cookie or similar identifiers, referral information, pages viewed, cart and checkout activity, and security or fraud signals. We may receive information from Shopify, apps, payment processors, carriers, analytics providers, advertising partners and other parties involved in the requested service.
Why we use information
We use personal information to operate and improve the store, process payments and orders, deliver purchases, provide customer support, manage returns and refunds, remember preferences, protect accounts and checkout, prevent fraud or misuse, maintain business records, comply with legal obligations, measure site performance, and send marketing where permitted. Depending on the activity and location, the legal basis may be performance of a contract, legitimate interests, consent or compliance with law.
Who receives information
We may share information with Shopify, payment and fraud-prevention providers, fulfillment and delivery partners, hosting and security services, customer-support tools, analytics and advertising providers, professional advisers, authorities where legally required, and parties involved in a business transaction. Providers receive information only for their services or another lawful purpose and are subject to their own legal and contractual duties.
Cookies and advertising choices
Essential cookies support functions such as security, cart operation and checkout. Analytics, personalization or advertising technologies may be used where permitted and, where required, only after the choice presented through the consent interface. Available controls may include accepting all, rejecting non-essential technologies and managing preferences. You can also adjust browser or device settings, although disabling essential technologies may prevent parts of the store from working.
Retention and security
We retain records only as long as reasonably needed for the purposes described, including order service, accounting, dispute resolution, fraud prevention, security and legal obligations. Retention periods vary by record and applicable law. We use reasonable administrative, technical and organizational safeguards, but no network or storage system is completely secure.
International processing
Shopify and other providers may process information outside the country where you live. Where required, transfers use contractual, organizational or other legally recognized safeguards.
Your privacy rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability, withdrawal of consent or review of certain decisions. Marketing messages include available unsubscribe methods. To exercise a privacy right or opt out where applicable, email support@zlagsion.com. We may need to verify your identity and may retain information where a valid legal or operational reason applies.
Children and external links
The store is not intended for children to use independently where parental authorization is required, and we do not knowingly seek children’s personal information in violation of law. Third-party websites and services have their own privacy practices.
Changes to this policy
We may update this Privacy Policy by posting a revised version and an updated date. Material changes will be communicated where required by law.